Nestled between the Heineken House Restaurant and Denarau Island Golf Course lies an organic oasis of fresh Fijian produce that serves as the heart of our Marriott International, Sheraton and Westin Resorts and provides a growing platform to minimise our need to import and showcase the bounty of Fijian produce to guests, associates and local farmers alike.
Started in 2009 with just ½ acre of land, the Denarau Island Farm has now grown to a size of 4ha, is managed by 6 dedicated staff and produces a seasonal harvest of over 850KG, 35 different fruits and vegetables, 2 nurseries and an expanding micro herb garden with edible flowers.
The farm harvests seasonal produce including baby carrots, asparagus, okra, Chilies, tomatoes, cauliflower, guava, paw paw and pineapple, and employs its own experienced coconut climber to manage the 500 coconuts a week that are grown and subsequently enjoyed by guests of the resort.
Built with the vision to reduce the importation of fresh food items, sustain our restaurant menus and showcase quality Fijian produce to our guests, the farm in turn serves as a training venue for our 150 culinary associates who are taught sustainable farming practices and take inspiration for their flavorful menus, and is continuing to build an infrastructure to be able to train local farmers.
More recently, the Denarau Island Farm has implemented a Pacific Grow, Bio-gas System and Dripkit, an innovative smart technology that enables the farm to use clean energy cooking. Approximately 12kg of organic kitchen waste gets fed into the Biogas system daily, producing 700L of gas to power the farm’s onsite BBQ for cooking and additionally 10-15L of dense rich liquid compost which nutrients the spices, herbs, fruits and vegetables grown on site. The farm then incorporates the harvest into their weekly Sunday Afternoon Farm BBQ event providing a full circle farm to table experience for guests.
Marriott International Fiji Resorts are dedicated to reducing our carbon footprint, minimizing our reliance on imports for produce and enlivening our culinary mantra – ‘go local’.
Denarau 3 March 2020 – Marriott International Fiji Resorts made announcements recently of major key appointments within the Fiji resorts including the two Samoa properties, the Sheraton Samoa Aggie Greys Hotel & Bungalows and the Sheraton Samoa Aggie Greys Resort.
“We are thrilled to have some brilliant industry leaders’ step up to deliver market results” commented Neeraj Chadha, Multi Property Vice President, Fiji & Samoa – Marriott International, General Manager – Sheraton & Westin Resorts, Fiji. “They undoubtedly will deliver elevated results for our cluster of properties not only here in Fiji but also Samoa and as a brand leader, Marriott International has always recognized great potential and supported world-class industry talent which has led to its unprecedented growth.
Joakim Zetterberg, announced as the Hotel Manager for The Westin Denarau Island Resort and Spa, reporting to the Multi Property Vice President Fiji & Samoa – Neeraj Chadha.
Joakim first joined The Westin Denarau Island Resort and Spa as Rooms Manager from June 2013 to November 2014.
He decided to explore Fiji for a while and was welcomed back to Marriott International as Hotel Manager, Sheraton Resort & Spa, Tokoriki Island in November 2017.
Joakim completed his Degree in Hospitality Management in 2009 from Sweden and then commenced his hospitality career as Night/Duty manager at the Sheraton Hotel & Resorts, Sweden. In 2011, he moved to the UK to join the Aloft Hotel as Team Leader, achieving the Team Leader of the Year Award in 2012.
Sudhir Yadav, announced as the Hotel Manager for the Sheraton Fiji Resort and the Sheraton Denarau Villas, reporting to the Multi Property Vice President Fiji & Samoa – Neeraj Chadha.
An accomplished hotelier with over 15 years of tourism and hospitality experience, Sudhir’s Marriott career has seen him lead front office teams at the Sydney Harbour Marriott Hotel and Courtyard by Marriott North Ryde, as Director of Rooms at Surfers Paradise Marriott Resort & Spa and most recently as the hotel manager for the Westin Denarau Island Resort & Spa. As Hotel Manager he is responsible for overall day to day operations.
A dynamic, driven and commercially oriented individual with a broad understanding of Leisure, MICE and Corporate segments, Javed Shameem takes up the portfolio of Market Director of Sales – Fiji and Samoa for Marriott International.
Over the span of his career in Fijian tourism and hospitality, Javed has held notable roles with brands like the InterContinental Fiji Golf Resort & Spa, Sofitel Fiji Resort & Spa, Rosie Holidays and Ahura Resorts Fiji. His recent assignments include helping pre-open the award winning Fiji Marriott Resort Momi Bay as a market leader and being at the helm of our Proactive Sales Fiji Cluster for our five distinct resorts. A local boy and a commercially savvy leader, the Marriott family are excited to see him thrive.
For more please contact:
Karyn Sutton, Director of Marketing, Marriott International Fiji, Phone + (679) 9904 538
Marriott International Fiji Resorts, the leading hotel company in Fiji with three brands and five resorts in the portfolio including The Westin Denarau Island, Resort & Spa, Sheraton Fiji Resort, Sheraton Denarau Villas, Sheraton Resort & Spa, Tokoriki Island and Fiji Marriott Resort Momi Bay. Combined with the largest conference facility in Fiji, the Denarau Island Conference Centre, Fiji’s premier golf course at The Denarau Island Golf & Racquet Club and over 1200 dedicated service professionals, Marriott International Fiji offers guests and unrivalled south pacific experience. Learn more at www.marriottfijiresorts.com
About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,300 properties under 30 leading brands spanning 134 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program with 141 million members globally. For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.
As of today, there are still no confirmed cases of COVID-19 in Fiji. We remain free of infection but the World Health Organisation has now confirmed that the virus is spreading faster out of China now and the Fiji Government has put in place more stringent controls for border protection as well as issued travel restrictions for a wider range of countries.
There is an urgent need for extra vigilance from everyone.
Your staff may have questions or concerns about COVID-19 – more specifically, what precautions they should be taking to protect themselves, your property and customers. With the right plans and processes in place, both your staff and your customers will feel confident that appropriate steps have been taken to keep them protected.
FHTA recommends the following that are also CDC and WHO supported guidelines for your staff to ensure their safety and that of your customers and business and are meant to enhance what you may already have in place:
1. Separate fact from fiction
As with anything, there is a lot of misinformation available. Ensure your staff and customers are informed by factual, verified information about the virus – such as that provided by WHO. Their website even covers off common myths around coronavirus, which may be helpful for dealing with questions from both staff and customer Let your staff know that you will be communicating with them regularly (and how/where they can find that information) in order to keep them informed with up-to-date and relevant information.
Regular updates are provided by FHTA through information received from the Ministry of Tourism, the Ministry of Health & Medical Services and the Department of Immigration and can be found on the FHTA website (website link).
Communicate with your guests and customers about what they should do and expect should they experience any symptoms.
Prepare measures in the event of a suspected case
If anyone develops any of the symptoms (fever, cough or difficulty breathing), you must immediately contact one of the numbers listed below. If you need to see a doctor please call ahead, using the provided phone numbers, before visiting the doctor to reduce the risk of infecting other patients.
5. Establish quarantine protocols
What happens in the event that a guest, customer or staff member is suspected as a potential carrier of the virus? Along with your emergency plan, have quarantine processes mapped out and put in place immediately. You must be clear on what this could mean for your business in terms of staff, guests and business-as-usual operations.
As with any emergency or epidemic, your business’s ability to react swiftly will make all the difference. Good preparation goes a long way in ensuring your staff and customers are at ease and they would be grateful for your communication channels to keep them informed and making certain their safety is a top priority.
6. Separate sick employees
Sick employees should be encouraged to stay home.
CDC recommends that employees who appear to have acute respiratory illness symptoms (i.e. cough, shortness of breath) upon arrival to work or become sick during the day should be separated from other employees.
Employees who suspect they may have members of their family at home who are sick should be encouraged to get medical assistance.
7. Separate sick guests
Guests in hotels who become sick should be isolated from other guests and requested to remain in their rooms and the emergency medical numbers provided below contacted As noted earlier, please call ahead, using the following phone numbers, before visiting to reduce the risk of infecting other patients.
20 February 2020 – The Reserve Bank of Fiji has published the Economic Review for the month ended January 2020.
Some highlights of the report are:
Commercial bank’s new lending for investment purposes declined by 16.7% last year.
Annual inflation fell further to -0.9% in December 2019, lower than the -0.3% in November and the 4.8% recorded in December 2018.
Liquidity remained adequate in 2019, between the uneven distribution of funds across banks, demand deposits declined over the month in December by 1.8% to $603.7million and as of 30 January, liquidity stood at $675.2million.
Over the month, the Fiji dollar strengthened against the USD(2.2%), JPY(1.5%) and the EURO (0.3%) but weakened against NZD(-2.5%) and AUD(-1.1%).
The economy is anticipated to grow by a lower 1.7% in 2020, from a 1.0% anticipated growth last year.
Fiji Red Cross Society, 12 February 2020 – The Fiji Red Cross Society has warned a few hotels in Fiji against the fake
recruitment drive that is currently targeting hotel workers and offering work in Australia for the bushfire clean up.
FRCS Director General, Ms Ilisapeci Rokotunidau said, “There are fraud emails circulating claiming to be working with a Red Cross relief programme to Australia and requesting people to volunteer from Fiji to work as food distributors to the Australian Fire service. They are providing fake ID cards and are also claiming that Red Cross will be responsible for the recipient’s children’s scholarship after the project has been completed.
We’re asking the public to look out for these fake emails. If you receive any email claiming to be working with other Red Cross National Society, please disregard it and refrain from sending any funds to them,” she said.
The Red Cross & Red Crescent movement is present in 191 countries and in each country there is a National Society. The National Societies cannot directly enter any country without first contact with that country’s National Society and the International Federation of the Red Cross & Red Crescent (IFRC), which has regional offices across the globe.
FHTA has been meeting with senior management at MSAF to discuss 2 issues regarding tourism vessel certificates that have been difficult to obtain quickly resulting in tourism businesses being affected, with the following positive outcomes:
1. For the usual annual renewal of the Coastal Trade License (CTL) that is often difficult to get approved sign-off for, FHTA has requested MSAF and the Ministry of Transport to consider including tourism vessels for extended validity periods for this license in a similar manner to the current consideration for commercial passenger franchises. In this respect, FHTA has requested that CTL’s be considered for a period of 5 years.
MSAF has confirmed that they are looking into the required legislation changes for 5 year CTL licenses for tourism purposes
This would only apply to vessels that are less than 20 years old
Safety inspections would still continue to take place, as required annually
FHTA will provide an update on this legislation once confirmed and understand that this process has commenced.
2. For the late provision of Safety Inspection Certificates which required on a 6 month basis, FHTA has requested that MSAF and the Ministry for Transport consider an annual (2 month) license validity period and requested the provision of Interim Certificates to ensure tourism vessels could continue to get insurance protection and cover without interruption to tourism businesses.
MSAF has agreed to provide Interim Certificates immediately after an approved inspection, pending the confirmation by the Senior Surveyor
Members are reminded that it is a mandatory requirement to provide your vessel’s ownership documents for every inspection to avoid delays
This will only be for on-going safety inspections and not for vessels that have just entered service or are brand new
A copy of the inspection certificate may be obtained by the owner of the vessel with the Interim Certificate for the purposes of complying with insurance requirements and/or renewing insurance cover
The Interim Certificate will be valid for 1 month. It is the responsibility of the vessel owner to get the final Inspection Certificate before the end of the 1 month validity period
11 February 2020 – Members are advised of the update below following FHTA’s meetings and on-going discussions with the Land Transport Authority (LTA) and our previous advice here of 11 January 2020.
1. Courtesy vans used for guest and staff pick up and drop off – regardless of the number of seats – must be taken to LTA to apply for a COMMERCIAL LICENSE CLASS.
2. LTA will provide a 1 year EXEMPTION PERMIT for the Commercial License Class;
this exemption will allow Fiji Airports Ltd (FAL) to provide access to their bus bays per their usual requirements (application of the “”Blue Stickers””)
the exemption timeframe is to allow LTA to amend the current legislation to include tourism specific requirements, not currently covered that will also address tourism’s preferred seating capacity for courtesy vehicles based on prudent operational and economic requirements.
FHTA will continue to consult with LTA on the legislative amendments to ensure our business processes are better understood
3. Owners (hotels/resorts/tourism businesses) must provide proof of ownership of the vehicle(s) when applying for the Commercial License Class.
if the vehicle has a Private License – this must be changed to a Commercial License
if the vehicle ownership is under a person’s name – confirm if this person owns that tourism business
where the business registration differs from the trading name (T/A), provide business ownership details
if the hotel/resort/tourism business is outsourcing guest or staff transfers to someone else – the owners of that transport business/vehicle must have a PSV license class
4. Please use the attached copy of the LTA confirmation on Hotel Courtesy Van Licensing to take to your nearest LTA office for the above
if your vehicle has not been deemed non-compliant yet and you are not sure, please contact the LTA Standards & Engineering Team firstname.lastname@example.org to avoid your vehicle being taken off the road
do let the FHTA Secretariat know if you are unable to get a response or your response is not in accordance with the above details or the attached letter HERE.
Findings from the Quarter 3, 2019 survey of Licensed Hotels, Resorts and Lodging Houses are presented in the release below;
Compared to Quarter 3, 2018
The number of Rooms Available increased by 6.0%.
The number of Rooms Sold increased by 8.4%.
The Room Occupancy Rate increased by 1.3 percentage points to 62.1%.
The number of Beds Available increased by 2.0%.
The number of Beds Sold increased by 6.5%.
The Bed Occupancy Rate increased by 2.4 percentage points to 57.8%.
Takings from Accommodation, Sales of Food, Liquor, Telephone and Other
Miscellaneous Charges totaled $371.4 million, an increase of 6.8%.
Paid Employment in the Hotel Sector increased by 3.2%.
Members are reminded that with Chinese Government’s current suspension of group travel out of China and the notice here from the China Association of Travel Services, and to support the Ministry of Health taking the prescribed cautionary approach to initiate preventive measures to deal with Coronavirus, FHTA advises members as follows:
1. Recommended Practice for Bookings and Cancellations
1. For Guests who have not yet arrived in the country
a) Should Guests cancel their travel then normal cancellation fees apply.
b) Should Guests postpone their travel i.e. rebook for new dates:
This should only be for bookings confirmed before 24 Jan 2020 for stays between 24 January and 29 February 2020
Allow rebooking up to 31 October 2020 based on space available
Allow guest bookings to be redone till 10 February 2020 and waive applicable rate differences
2. For Guests who are in the country and No Shows
Failure to arrive at the booked hotel should be treated as per the hotel’s normal cancellation/no show policy. Guests should be able to claim against their travel insurance. If they have no travel insurance, that is their conscious decision and they take the risk.
This recommendation reminder is provided to allow consistency and to minimise confusion among our partners.
The Fiji Hotel and Tourism Association further advises members to stay alert to news of the virus. As well, please ensure staff are practicing the recommended safety and good hygiene procedures and immediately isolate and report any suspected cases of the virus by calling the following numbers:
Central 2219905 | Eastern 2219906 | Western 2219907 | Northern 2219908
Media Release 4: 2019 Novel Coronavirus
‘Rapid public health detection and response systems the best protection against novel coronavirus’
The Fijian Ministry of Health and Medical Services is closely monitoring the current outbreak of 2019 novel coronavirus (2019 – nCoV) in China and is continuing its efforts to prepare for its potential introduction to Fiji. At present there are no confirmed cases of 2019 – nCoV in Fiji, or any other Pacific island country.
What is Fiji doing?
In response to the increased threat of 2019 – nCoV, the Fijian Ministry of Health and Medical Services is working closely with relevant Government ministries, World Health Organization and partners to enhance its public health systems to rapidly detect, test and respond if a case is identified in Fiji. This is because international spread of the disease is best stopped by rapid containment efforts at the source, and early detection and response, not by implementing unnecessary restrictions to international travel. Travel bans have been proven to be ineffective in stopping infectious diseases crossing borders, and may in fact worsen the impact of an outbreak. Fiji did not impose travel bans during the SARS epidemic in 2003 nor the H1N1 influenza (swine flu) pandemic in 2009. Most countries worldwide have not implemented travel bans in response to this outbreak in China, and they are not recommended by the World Health Organisation.
Alongside other countries globally, including New Zealand, Australia and the United States, Fiji has intensified efforts to reduce the risk of the virus being introduced and spreading in Fiji through a multilayered approach, including early identification of cases at the international borders and in the community, targeted awareness for high-risk persons, in particular travelers visiting or returning from affected areas, and enhancing the skills and resources of our health staff to rapidly respond if a case is identified.
As a core part of Fiji’s preparedness for possible introduction of the virus, the Ministry is working with international border control stakeholders, including airlines and airport and port authorities, to enhance existing mechanisms to detect ill travelers at international points of entry. Under Fijian legislation, airlines and vessels are required to report any ill passengers prior to disembarking. All travellers arriving on flights from Hong Kong and Singapore undergo additional health screening. And as an added health screening measure, all incoming passengers will soon be required to complete s supplementary arrivals card – an Arrival Health Declaration Form- to help ensure all travelers are checked for their potential exposure to the virus.
On Wednesday 29 January, the Fijian Ministry of Health and Medical Services will begin providing refresher training to health workers on infection prevention and control measures, ensuring they are aware and equipped with the correct procedures and protective wear to safely respond to any potential cases.
What can you do?
Whilst we await further information about this new disease, at this time the Fijian Ministry of Health and Medical Services wishes to remind the public that staying calm and continuing to practice good hygiene is important in helping to protect them against many diseases.
Frequently cleaning hands by using alcohol-based hand rub or soap and water;
When coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands;
Avoid close contact with anyone who has fever and cough;
Avoid non-essential travel to mainland China
If you have been to China in the last 14 days and develop any of the symptoms (fever, cough or difficulty breathing), immediately contact one of the numbers listed below. If you need to see a doctor please call ahead, using the following phone numbers, before visiting to reduce the risk of infecting other patients.
Central 2219905 | Eastern 2219906 | Western 2219907 | Northern 2219908
The Fijian Ministry of Health and Medical Services is monitoring the developing situation and will provide updates regularly to the public.
In Pursuant to Section 55 (4) of the Telecommunications Promulgation 2008; “A person who intends to import any telecommunication equipment or apparatus including radio transmitting devices, other than equipment exempted by regulations, shall obtain an import permit from the authority”.
Under the requirements of the above mentioned legislation, for a person who intends to import telecommunications equipment shall obtain an Import Permit from the Telecommunications Authority of Fiji (TAF).
To be safe for all parties, it is therefore prudent to abide by the current legislation, and it is advisable for applicants to apply for an import permit in advance, as and when the shipment is ready to be shipped from overseas, this service also offers government revenue and satisfies our stakeholders on their permit application needs.
Importations of telecommunication equipments into the country shall require an Import Permit. This process ensures that equipments imported into the country comply with the technical rules and standards enforced by the TAF. Monitoring of imported telecommunications equipment ensures that Fiji is not a dumping ground for non standard compliance manufactured equipments.
The requirements provided below are mandatory and must be fulfilled prior to the issuance of import permit(s) for importation of mobiles and radio communication devices to be type approved in Fiji.
1. Reception of import permit application which contains;
a. All technical documentations and invoices of equipment(s) in soft or hard copy.
b. To enable TAF to issue an import permit, we require provision of brand, model and serial numbers for all mobile phones and radio communication(s) devices for assessment before an import permit can be issued.
2. Application fee of FJ$10.90 per model /type approval is paid.
3. An import permit fee is levied on all telecommunication and radio communication equipment imported into Fijii. A fee applies to each model assessed for type approval in respect of the telecommunication promulgation 2008 and the telecommunication (Amendments) Regulation 2008.
4. A fee is charged on each equipment assessment that TAF undertakes in response to an application request. This applies to each model assessed and for which a type approval is issued. That fee is $10.90 irrespective of the number of individual handsets associated with that model. As such, a fee is charged on the different types of equipment (models) provided for processing. This is outlined on “section29” of the telecommunication (amendments) regulation 2008 (License fee schedule), “for a single request to import radio communication”.
5. Lead time for such approval is 1 to 2 days.
6. Payment can be done at:
a. All Post Fiji outlets using TMO (Telegraphic Money Order) to: GOVERNMENT BUILDING POST OFFICE ONLY.
After sending the money please fax the TMO receipt and the filled Application form to fax number +679 3310110 or email the scanned TMO receipt and filled Application form to email@example.com
b. TAF office located at Level 1, 76 Gordon Street, Suva. Fiji.
7. Online payments are accepted.
8. The import permit(s) can be faxed upon request or collected from TAF office.
In light of the Chinese Government suspension of group travel out of China and the attached notice here from the China Association of Travel Services, and to support the Ministry of Health taking the prescribed cautionary approach to initiate preventive measures to deal with Coronavirus, FHTA advises members as follows: Read more
We attach our Flash Report (Issue 26 of 2019) in respect of the FRCS Taxpayer Online Services (“TPOS”) launch and online tax return lodgements.
The Flash Report is issued in summary form exclusively for the information of clients and staff of KPMG and should not be used or relied upon as a substitute for detailed advice or as a basis for formulating business decisions.
Members are advised that the Climate Report Summary for 2018 is attached from the Dept of Meteorological Services .The link and Highlights are provided below.
Per the last Early Action Rainfall Watch (EAR Watch) update – we recommend that members in the Western Division consider commencing water saving initiatives, especially with the water levels at the Vaturu Dam nearing its first critical level (of 3).
FHTA has the opportunity to access a HR/IR consultant and provide a 1 day workshop in Savusavu on the 5th of December that is usually provided for our members on the mainland. He will take your HR Managers/ GM’s through the ERA amendments that came through the 2019 National Budget (Family care leave,etc), provide background understanding on the new Accident Compensations Act and provide real case examples of how to deal with Industrial Relations & Labour Department issues.
The workshop will run from am to pm (although our experience has been that all sessions run over time because he very generously provides time to answer questions on individual cases).
– 2019 Employment Relations Act Amendments – including Policies on family Care Leave in your HR Policies
The Health & Safety at Work (Training) Regulations 1997 requires basic training for managers, supervisors and workers.
In line with these regulations, the Ministry of Employment, Productivity and Industrial Relations requires that businesses have a Safety Management System (SMS) in place that governs the workplace OHS practices.
The Fiji Hotel and Tourism Association in support of this is providing the OHS Module I & II training to the members of Hotel Association. It also provides for a day-long refresher course for health and safety representatives and committee members.
· Promotes productivity and training efficiency for the organization
· Promote awareness on health and safety in the workplace
· Compliance to government OHS legislations and policies
· Learners receive certification based on training days attended.
FHTA has also developed a template SMS document that members can adopt and participants are encouraged to utilise the OHS training to ensure that the documentation requirements are understood and implemented effectively. You may download the template Safety Management System document here.
The Association recommends that members attend these awareness sessions and send senior members of their HR teams to ensure business understand the amendments & implications.
The Culinary Federation of Fiji, in conjunction with the Fiji Hotels and Tourism Association, is proud to announce a new culinary event at this year’s HOTEC trade show on November 7th & 8th, 2019 at Sheraton Fiji.
Demonstrate that a dish is not just how it tastes – you should be able to see, hear, smell and touch food as well to make it a truly gastronomic experience.
Prize by Culinary Federation of Fiji:
2019 Culinary Master of the Year Trophy
$2,000 Cash & other prizes
The mystery box ingredients must be the hero of the dish, which can be an appetizer or main course
Competitors must bring their own knives and any specialized tools to accentuate their dishes – but no food ingredients.
There will be 6 x 1hr rounds each day beginning at 8 am. On the final day, the two top-scoring chefs will be invited back to battle it out in a grand finale with the hardest mystery box ingredients.
Two chefs will be selected to compete in each round, and have one hour to present a completed dish.
In the following round, another two chefs will compete but with different mystery ingredients.
Experienced chefs who have reached a level of skill to be considered a master in their kitchen
Deep understanding of Fijian gastronomy and the different uses of our most exotic produce
Executive chefs or sous chefs, and chefs who have successfully competed and won medals at the annual Salon Culinaire.
Only 12 chefs will be selected based on experience and accolades.
Culinary Masters Challenge 2019 Application Form is only available to CFF Members who are currently logged into our member’s network. Our quick online registration is a requirement to apply and participate in the above competition.