Frequently Asked Questions

What are the booth dimensions and cost?

Booths sizes are offered in either;
– 3m x 3m
– 6m x 3m
For structure dimensions and specifications refer to the display booth specifications.

What is included with my booth package?

Each booth package includes;
• Booth structure
• Fascia – standard 2415mm x 260mm height made of laminate ply
– Fascia is provided for all open sides
– Maximum 30 characters including spaces for company name
• Provision of Power & Light
– 1 x 10amp power point per booth
– 2 x LED spotlights per booth
• Event badges & kits for 2 delegates
• a 2ft x 6ft trestle table and 2 chairs (optional)
• access to all evening Networking Cocktails from 23 – 25 Oct
• company profile in event mailout campaigns & event page
• morning tea & boxed lunch over the 2 days
• access to the FHTA Information Sessions

What are the setup and teardown times for the exhibition?

Setup times is on Wed, 23 Oct 2024 from 08:00 – 19:00 only.
Teardown will be 17:00 – 21:00 on Fri, 25 Oct 2024.

How do I register as an exhibitor at HOTEC?

You can register as an exhibitor through our official HOTEC page.

What is the deadline for booth registrations?

The deadline for registration is 4pm on 30th September 2024, if not booked out earlier.

Are there any restrictions on booth design, displays, or signage?

Booth design, displays and signage must be as specified in the HOTEC Terms and Conditions.

Is there Wi-Fi available at the exhibition venue? What are the costs associated?

The hotel provides complimentary internet for accommodation and meeting rooms (shared bandwidth). Should you have enhanced internet requirement (e.g.: Uploading/Downloading videos, Live streaming etc.), this may come at an additional cost so please let us know and we can discuss the options.
Details on costs and how to access Wi-Fi will be provided closer to the event date.

Can I ship materials to the venue ahead of time? What are the shipping guidelines?

All communications with regards to storage of shipment to the venue must be communicated through event organisers for verification of registration/participation with HOTEC.
The event venue does not have storage space for crates, pallets or large shipments. Any materials to be sent to the event venue may arrive no earlier than 3 days prior to 24/10/24. A Handling and Storage House Charge per box/item (plus all applicable dates) will be assessed and imposed by the venue to offset costs of utilities and equipment, and other non-labor expenses. The event venue will not be responsible for any loss or damage to materials and does not take responsibility for clearing any custom related charges.
Confirmation on a storage facility or space for any shipments requiring storage longer than this is being discussed and will be advised to all registered exhibitors once finalised.

What is the cancellation policy for HOTEC exhibitors?

Our standard Cancellation policy is as follows;
• Date of Signed Registration Form to 41 Days from Event: 100% refund of the fees
• 40 to 31 Days from Event: 50% of the total fees invoiced to cover administration fees.
• 30 Days from Event: 100% of the total fees for the event will be charged
• No Show Condition on event date: 100% of the total fees for the event will be charged.

What is the refund policy if HOTEC is cancelled?

Per the termination provisions contained in the HOTEC Terms and Conditions;
“if the Organiser cancels the Event, or the Event is cancelled or not held, for any reason, including as a result of force majeure, the Organiser shall refund to Exhibitor its booth space rental payment previously paid, minus a share of costs and expenses incurred by the Organiser, in full satisfaction of all liabilities of the Organiser and Facility to Exhibitor.”

Are there sponsorship opportunities available for HOTEC?

Yes, sponsorship opportunities are available. Please contact our events team at info@fhta.com.fj for more information and available packages.

What promotional opportunities are there for my company before and during HOTEC?

We offer various promotional opportunities including social media shout-outs, featured listings on our website, and discounted advertising with our event media partner.

Who can I contact for technical support during HOTEC?

Technical support will be available onsite during the event and you can see any of the designated events team on the ground.