COVID-19 Information for Operators

The Fiji Hotel and Tourism Association (FHTA) has noted that all tourism-related businesses, directly and indirectly, connected suppliers and the employees and communities that rely on tourism as Fiji’s most vital industry, continue to suffer the disastrous impacts of COVID-19 and its seemingly unending grip on the entire world.

FHTA considers the health and safety of all its members and stakeholders of the highest priority and are committed to ensuring a safe and secure Fiji for all involved and associated with the tourism industry and other related businesses.

In an effort to keep you informed of all current COVID-19 regulations, protocols and requirements, we have consolidated a range of COVID-19 information below for ease of reference for our industry operators and tourism workers.

Also visit the Tourism Fiji (TF) website to view further information on Travelling to Fiji or Frequently Asked Questions prior to travelling to Fiji or the Ministry of Commerce, Trade, Tourism & Transport (MCTTT) International Travel page for entry conditions for Travel, and Non-Travel, Partner Countries.

Effective 1st May 2022, fully vaccinated visitors to Fiji will no longer be required to produce a pre-arrival negative COVID-19 test prior to entry…read more

GENERAL:Local Curfew
As of 7th February 2022, there is no local curfew in place.

COVID-Safe Measures
From 25 March 2022,
– the wearing of masks will be optional
– all venues may operate at full capacity, and
– social distancing requirements will no longer apply

Changes to Fiji Airways International Flights Check-In & Closing Times
From Wednesday 22 December 2021, to ensure a stress-free trip for travellers and to comply with the numerous documentation checks required by most countries, Fiji Airways international flight check-in counters will open four (4) hours prior to departure and close two (2) hours prior to departure. The new check-in times are designed to minimise delays and allow ample time for the increased documentation checks now in place.
Customers and travel agents are requested to take note of the two–hour prior check-in close out time, and plan travel to the airport carefully. Travellers not checked in on time will be denied boarding and rebooked on to the next available flight. read more…
PRIOR TO OPERATION:COVID-19 ‘No Jab, No Job’
The COVID-19 vaccine rollout program commenced on 10th March 2021 by the Ministry of Health & Medical Services (MoHMS).
With the government’s ‘No Jab, No Job’ policy in effect from August 2021, all Locals, naturalized citizens and permit holders using their Birth Registration Number (BRN), Citizen Certificate Number (CCN) or Permit Number (PN) must be fully vaccinated to return to work. A vaccination card confirming the dates of 2 inoculations is now required at all hotels, cinemas, restaurants, etc. to enter the premises.
Your support to share the importance of getting vaccinated with your staff as well as any positive messaging that we provide will, in turn, support the industry’s efforts to stay safe and remove inaccurate information being shared on social media sites. A list of Frequently Asked Questions (FAQs) can be viewed to assist you with efforts to get staff vaccinated and back at work now that Fiji’s borders are open.

FHTA Recommended Minimum COVID Safe Guidelines & Recommended Standards Operating Procedures
FHTA has crafted these Minimum COVID-Safe Guidelines and Recommended Standard Operating Procedures (SOPs) to provide the guidance and tools for industry to develop SOPs that comply with the standards required for COVID-19 Safe operations and achieve compliance with the Care Fiji Commitment (CFC). You are encouraged to use this document to develop your own SOPs in consultation with your workers, then share it with them. You may need to update the plan in the future, as restrictions and advice change.
Also included is the FHTA COVID-19 Compliance Checklist to ensure that you have taken all the necessary steps to keeping everyone safe in your business environment.
FHTA urges all tourism operators to ensure that the monitoring, management and compliance of the COVID-safe Guidelines and CFC are being conducted at all possible times. We remind you that there are COVID inspectors travelling from property to property to conduct checks and they have been instructed to be strict with non-compliance.

Care Fiji Commitment
The Care Fiji Commitment (CFC) is Fiji’s commitment to traveler safety – a program developed to include enhanced standards of safety, health protocols and measures so that Fiji can safely welcome back international visitors.
By committing to the programme, businesses follow key steps to ensure they have a COVID Action Plan in place and staff are trained in COVID mitigation best practice. read more…
Tourism Fiji: The Care Fiji Commitment – Industry Guide
MCTTT: Fijian Tourism Industry Guidelines
FHTA: Minimum COVID-Safe Guidelines and Recommended Standard Operating Procedures (SOPs) (outlined above)

Be warned that breaches to the national guidelines and CFC protocols will result in the invalidation of your CFC Certificate.

PROTOCOL FOR COVID SAFE TOURISM ACCOMMODATION OPERATIONS
The COVID Risk Mitigation Taskforce (CRMT) have put together the COVID-safe protocols which set the mandatory minimum parameters for safely operating tourism businesses in a COVID-19 environment. The protocols and conditions are designed to ensure minimal risk and are subject to review (modification, additional or removal), in line with the evolving nature of the COVID-19 pandemic. read more…
OPERATING & RECEIVING GUESTS:Hotel Testing Protocols
FHTA has compiled the processes for Hotel Testing of guests as per advice from MoHMS and MCTTT for ease of information for industry operators. However, the information contained within continues to be fluid and is updated when necessary so operators are recommended to check this page for any updates.
Anyone refusing testing or isolation can be reported to the Border health Protection Unit (BHPU) at bhpu.nadi@gmail.com or phone 6724474 or contact the after-hours shift supervisor on 8905997.

The Testing Protocols include, but is not limited to,:
1. Process Mapping – This is a process map of the hotel testing protocols as it applies to international visitors and should be read from top to bottom. This is a general overview and does not cater for testing of symptomatic guests, rather only the testing required for entry into the community (48 hours after arrival) and exit from Fiji (72 hours prior to departure).
2. List of Rapid Antigen Test Kits approved for use in Fiji
3. Local Testing Labs & Facilities
4. Testing Requirements to Return to Home Countries

Village Visits
For village tour activities, please confirm the vaccination status of the receiving village BEFOREHAND in order to continue the tour or itinerary inclusion. The minimum vaccination rate for the receiving village is 80%.

Booster Shots
Effective from 22nd December 2021, all individuals aged 18 years and above are eligible to receive the COVID-19 booster dose. The MoHMS further encourages all individuals aged 18 years and above who have underlying medical conditions such as diabetes, hypertension, heart disease and kidney disease to get the booster dose.
Individuals who are not able to go to a vaccination site for the booster dose can contact the toll-free line 158 to register for home vaccination. Please continue check MOH’s FB page for the vaccination stations around the country.
RE-ENTRY REQUIREMENTS (PERMIT HOLDERS):Fiji ImmigrationWork Permit Applications (New & Extensions)
All extensions or applications for renewals and/or new Work Permits must be applied for a minimum of 30 days PRIOR to expiry or at least 2 months prior to the expected date of arrival for new Work Permits.
HR Managers are reminded to check expiry dates now.
Application for a Permit to Work
Checklist for Work Permit (One Year or Below)
Checklist for New Long Term Work Permit
Checklist for Extension of Long-Term Work Permit
Fee Structure

As of July 2021, work permit applications must now be lodged with FID online.

The process for application must be undertaken correctly and all documents must be submitted with the original submission, per the appropriate checklist. If some documents are supplied AFTER the initial submission, the submission date will commence from the date from which the last document(s) was submitted.
FHTA will assist Members with endorsement letters upon request and/or late responses from FID on applications already submitted.

COVID-19 Vaccination Certificate
Members of the public intending to travel overseas are required to apply to the MoHMS for the issuance of a COVID-19 vaccination certificate via email to: covidvaxcertificate@gmail.com and attach scanned copies of the following documents:
1. Vaccination card (front and back copy),
2. Bio data page of the passport,
3. Travel itinerary (as proof of travel),
4. Permit Number or Citizenship Number, if not a Fijian citizen.
The complete set of documents, when received, will be used to verify the individual’s vaccination status, and is expected to take 3-7 days. Delays may be experienced if the information provided is not verifiable with the vaccine registration system.
Any individual who has been vaccinated in another country will need to provide an internationally recognized vaccination certificate issued by that country, therefore, they need not apply for a vaccination certificate from the Fijian Government. This service is free of charge.
SUPPLEMENTARY:Tropical Cyclone Season
Fiji’s Tropical Cyclone season falls within November and April. However, we reassure our visiting yachties and island guests that Fiji has weathered many tropical storms and have become more resilient than before. Apart from Fiji’s main marinas, Tourism Fiji has a list of other recommended spots throughout the Islands.

PADI: Dive Best Practice
The outbreak of COVID-19 has affected communities and businesses all over the world, especially those that are dependent on travel, and the dive industry has been no exception. As we are slowly starting to emerge from this crisis, PADI has taken steps to provide the diving industry and all dive professionals with recommendations that apply the expertise of DAN, CDC, WHO and other sources to diving, diver training and the dive industry.
Information on this page is updated regularly so we recommend that you visit this page regularly to stay up tp date with the latest operational requirements and protocols.