Tourism Talanoa: The Change Expected or the Change Forced

Tourism Talanoa: The Change Expected or the Change Forced

FHTA, 26 February 2021 – “How many human beings have to die before some people understand the gravity of the situation?” The plea from British author Wayne Gerard Trotman is succinct but weighty.

That age-old belief that things will worsen before they improve rings true too as in a December 2020 briefing by the World Health Organization, that the ‘destiny’ of COVID-19 is for it to become endemic, rather than to disappear as many are hoping.
Simply put, that means that COVID becomes a part of our lives that will have to be adapted to a level that will be eventually considered ‘normal’.

Think back to post 9/11 airport protocols that when first imposed we vehemently opposed and criticised. Believe it or not, that was twenty (20) years ago and we have been observing travel protocols at airports and in aircraft and airlines that relate to the safety requirements that were put into place as a result. These are now considered normal.

So as Fiji endeavours to maintain its ‘COVID-contained’ status amid a sprinkling of confirmed cases at border quarantine facilities, we need to adopt the mindset that the changes that will have to be imposed for future travel as well as into our daily lives will be changing to protect our lives, our livelihoods and consequently our economy.

The United States reported this week that their total COVID-19 deaths have surpassed 500,000 and that is out of their confirmed cases of 27 million. That death toll figure is a sombre one especially for a small island nation like Fiji where that would translate to about 56% of our population.

WHO’s tally of the global death toll is at 2,462,911 out of a total of 111,102,016 confirmed cases. So, if one thing is certain in these most uncertain of times, it is that the virus is slowly but assuredly making its slow trek around the globe. Hitting some countries twice and even three times in devastating and waves that bring entire cities to a complete halt.

With COVID-19 recognised as a new coronavirus, there has not been sufficiently solid research or enough experience with its infection rates until now.

Around mid-2020, whilst the world was in the throes of the pandemic, Fiji was struggling with an outbreak of dengue and leptospirosis. At that time, we only recorded one COVID-related fatality, but there were four from dengue and 10 from leptospirosis.

So, while we are well aware of the issues that the world is currently facing, sometimes it is the lesser-known issues that relate the most to us in Fiji as a developing island economy.

We have done well to remain COVID contained, but the impacts of COVID on our economy has now been well-documented.
It is therefore heartening to see and often be part of support being offered for a range of people and businesses from all walks of life.

Initially support poured in that targeted tourism workers who had lost their jobs. Donors, development agencies, NGO’s and multinational organisations have looked for practical ways to provide guidance, funding, training and support to both industry-affected businesses and their employees.

Many initiatives have provided direct support as well as facilitating partnerships that create opportunities that benefit individual, groups and communities. These provide access to training, upskilling, direct financial assistance or financial literacy programs.

Connecting small businesses owners to tools, support networks and mentors is helping provide survival options. Thousands of unemployed Fijians are being assisted to look for alternative revenue channels, understand basic business principles in their new ventures or learn new skills.

People who were employed in the creative arts that relied on tourism are tapping into technical advice provided by a recent partnership of ILO and Market Development Facility (MDF) that provided support for Business Development Services.

It is not generally appreciated that dancers, entertainers including meke groups, singers, craftspeople like carvers, weavers and jewellery makers, children’s nannies and activities or fitness staff rely on tourism for employment but can get left out of formal Government support because they are part of the informal sector.

Several initiatives are now available in Fiji which supports sustainable economic development by targeting the unemployed sectors (both formal and informal), women’s groups, communities, SME’s, entrepreneurs and even first-time farmers.

Whatever we were doing before COVID hit, must be reevaluated to first survive the crisis – because we do not know how long it will last, and then tweaked first to determine whether that product or service is needed now for the market that has changed as a result of the crisis, and then reviewed again for the post-COVID timeframe when that market may again shift and change as a result of borders reopening eventually.

This is a key basic message that is being discussed and delivered during these support programs and training sessions.
Change is hard but survival is key for anyone considering being around in business for the years ahead that are expected to be extremely positive, especially for travel in the post COVID world.

So, while we remain protected with our borders still closed and the worst of the virus still far away, we know the floodgates could open once travel resumes. We are working hard behind the scenes to provide guidance, communication avenues and support where needed, and with the relevant agencies to survive the crisis and stay safe.

The Economist Intelligence Unit recently predicted that most low-income countries would not ‘have wide access to a vaccine before 2022–23”. While that paints a grim picture for small island nations’ immunization efforts, Fiji and her Pacific Island neighbours appear to have had better luck in accessing at least the first shipments of vaccines being made available through friendly larger neighbours and better networks.

Ben Franklin said “When you’ve finished changing, you’re finished” and he wasn’t even an entrepreneur or businessman.
Fijian tourism is evolving into its next stage, involuntarily as it has been from COVID. Fiji as a young country is also evolving, forced as well by the dynamics of COVID.

How we embrace the changes will determine our eventual success.

By: Fantasha Lockington – CEO, FHTA (Published in the Fiji Times on 26 February 2021)