Fiji Airways 11 September 2020: Fiji Airways, Fiji’s National Airline, has today released a video highlighting its Travel Ready programme. The programme details the airline’s commitment to safeguarding the health and medical safety of its customers and staff once border restrictions ease and international flights resume. First announced on 16th June, Travel Ready aligns the airline’s complete customer experience journey with the expectations and requirements for safe flight operations in the COVID world.
Mr Andre Viljoen, Fiji Airways Managing Director and CEO says: “Over the past three months, the Fiji Airways and Fiji Link teams have worked hard to get us Travel Ready by addressing over 1200 action items across our Group. These action items and changes to service will ensure compliance with Fijian and International medical advice, current and anticipated future regulatory requirements as well as our own high standards for medical safety and wellness for our customers and staff. Our customers can rest assured that when international flights resume, we will be ready to bring them safely to and from Fiji.”
The Travel Ready video is available on the airline’s website and social media channels. It highlights changes that customers can expect in all aspects of their journey with the airline, including pre-departure, at the airport, at the lounge, on-board and upon arrival.