Canada: Passengers can’t be removed from overbooked flights

Canada: Passengers can’t be removed from overbooked flights

New Zealand Herald, 18 May 2017 – No one who has bought a ticket for a domestic or international flight in Canada will be allowed to be removed because of overbooking under a new passenger bill of rights, the transportation minister announced Tuesday.

Minister Marc Garneau said the shoddy treatment of air passengers outlined in recent news reports will not be tolerated on any domestic flight as well as any flight leaving or arriving to Canada.

He says said the rules would ensure “travelers are treated like people and not numbers.” Read more…