Annual awards recognise exceptional service by staff members

Annual awards recognise exceptional service by staff members

FIJI TIMES 20 February 2020 – FIFTEEN associates and six teams from 1200 staff members from three resorts were recognised for their exceptional service in the last quarter as well as for the overall year 2019.

The resorts — The Westin Denarau Island Resort & Spa, with the Sheraton Denarau Villas and the Sheraton Fiji Resort — held its annual awards night last month at the Sheraton Fiji Resort on Denarau Island, Nadi.

The three properties are part of the Marriott International Fiji Resorts, including Tokoriki Island and Fiji Marriott Resort Momi Bay.

“Putting associates at the core has always been a strong focus and at the forefront for the Marriott brand which has led to the success of over 7300 properties all across the globe,” said Neeraj Chadha, Multi Property vice president, Fiji and Samoa.

“We provide amazing opportunities and training to every associate taking the best possible care for them and this secret formula has worked wonders. We thank each one of you, for your commitment in making the experiences of our guests a memorable one.”

According to the resort the Marriott brand lives by the words of its chairman Bill Marriott who says “take good care of your people, they’ll take good care of the customer and the customer will come back”.

During the event staff members enjoyed the evening with live music, dance, entertainment and a buffet spread of some of the finest food selection. One of the winners, Elizabeth Heritage, was euphoric when awarded “Genuine Care for Business” title and said she dedicated this to her team and everyone who made it possible by working together for a common goal.

Ms Heritage also thanked the Marriott International family for providing an incredible platform of unlimited opportunities for associates such as her grow and develop exceptional capabilities.

Other award winners were:

Sheraton

Solomoni Navadra – Genuine care for associates Faizee Ali – Genuine Care for Associates Sakeasi Erenavula – Genuine care for guests Salome Nadolo – Inspiring leader Unaisi Raravula – Brand ambassador Team Excellence – Finance Team Excellence – Front office

Westin

Watisoni Gonewai – Genuine care for associates Maika Bonawai – Genuine care for guests Atesh Kumar – Genuine care for business Apisai Mesu – Brand ambassador Inoke Qilai – Genuine care for business Team excellence – DGRC maintenance team Team excellence – Housekeeping team

Star Associate of the Year Winners:

Sheraton

Star associate- Sefanaia Seduadua Star leader- Hatley Kamelo Star associate- Nirlesh Naicker Star leader- Rajneel Sivan Star team- Front office

Westin

Star associate- Vasenai Dawai Star leader- Walter Alexander Star associate- Anal Anish Star leader- Anaseini Uluilakeba Star team- Engineering team