Fiji Sun, 31 October 2017 – Fiji Airways, Fiji’s National Airline, yesterday unveiled the revolutionary ‘Resort Check-In’ feature at the Sofitel Fiji Resort and Spa on Denarau Island. The Resort Check-in facility, believed to be a first for the Pacific, will remain a permanent feature at the resort lobby.
Speaking at the official launch yesterday morning, Fiji Airways managing director and CEO Andre Viljoen said this is yet another customer experience enhancement for guests. “We’ve designed this experience so guests simply get to the resort lobby and check themselves and their bags in for their Fiji Airways flights,” he revealed. “We issue the boarding passes, tag and take bags off guests, leaving them free to enjoy Fiji for a few more hours.”
All bags are transferred to Nadi International Airports and loaded on the guests’ respective flights. Read more…